So many of the services your business-critical systems require are as efficiently carried out remotely as they are performed on the spot. We find that some clients prefer support to be predominantly offsite in order to minimize interruptions or the inconvenience of extra people in the office. Others, though, value the human touch and of course the MTS team is always happy to oblige.
That’s why we offer two fixed-price manage IT support solutions: Offsite and Onsite.
Unlimited telephone and remote support services offer organizations a convenient and efficient way to access technical assistance and troubleshooting for their IT systems and software applications. These services provide unlimited support, typically during business hours, through phone calls and remote connections. They are designed to address a wide range of technical issues, answer questions, and help users resolve problems quickly and effectively.
Network monitoring services provide organizations with comprehensive visibility into their network infrastructure, allowing them to monitor and analyse network traffic, performance, and security. These services employ specialized tools and techniques to continuously monitor network devices, servers, applications, and data flows. By collecting and analysing network data, network monitoring services help identify and address issues, optimize network performance, and enhance security.
Server maintenance and monitoring services provide organizations with comprehensive support and oversight for their server infrastructure. These services encompass proactive maintenance, monitoring, and management of servers to ensure optimal performance, availability, and security. By leveraging specialized tools and expertise, server maintenance and monitoring services help organizations maximize server uptime, detect and address issues promptly, and optimize server performance.
Desktop maintenance and monitoring services provide organizations with comprehensive support and oversight for their desktop computer systems. These services focus on proactive maintenance, monitoring, and management of desktops to ensure optimal performance, security, and reliability. By utilizing specialized tools and expertise, desktop maintenance and monitoring services help organizations minimize downtime, detect and resolve issues promptly, and optimize the performance of individual desktop systems.
Endpoint Antivirus Management services offer organizations comprehensive protection against malware, viruses, and other cybersecurity threats on endpoint devices such as desktops, laptops, and mobile devices. These services involve the implementation, configuration, and management of antivirus software across the organization's endpoint infrastructure. By leveraging specialized tools and expertise, Endpoint Antivirus Management services help organizations safeguard their endpoints, detect and mitigate security threats, and ensure the overall security posture of their network.
Patch Management services refer to a comprehensive set of processes and practices designed to effectively manage software patches and updates within an organization's computing environment. These services ensure that computer systems, software applications, and other technology assets remain up-to-date with the latest security patches, bug fixes, and feature enhancements released by software vendors.
Comprehensive I.T. support solutions for businesses of all sizes
By employing some of the smartest, best educated and most driven IT people you’ll find anywhere we strive to make your IT systems all but invisible because they will simply do their job with silent efficiency and without interruption.
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